Support
Having trouble or have a question? We're here to help.
Frequently Asked Questions
How do I switch between Chinese and English?
Tap the language toggle button (EN/中) on the top-right corner of the main screen. The change takes effect immediately.
What do the difficulty levels mean?
- Easy: Slower pitches (60-85 mph)
- Medium: Faster pitches (85-95 mph)
- Hard: Extreme speed (95-105 mph) + zone selection
- Mixed: All speeds, random — no pattern
How does the timing system work?
The game calculates the difference between your swing timing and the ideal contact point:
- Perfect Hit: within ±7ms
- Hit: within ±15ms
- Out (Ground/Fly): within ±30ms
- Foul: within ±50ms
- Swing & Miss: beyond ±50ms
How do I reset my stage progress?
Currently stage progress is stored locally on your device. Deleting and reinstalling the app will reset all progress.
The app is not responding / crashes
- Make sure you're running the latest version of the app
- Try closing and reopening the app
- Restart your device
- If the problem persists, contact us below